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Work With Us

Over the years EC Outsourcing has worked with some fantastic brands. We have helped them grow and develop their businesses through sales, retention and customer service. Take a look at what we have already achieved.

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Work For Us

“Don’t just settle for a job, join EC and start a career.”

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Latest News

There’s always lots going on here at EC Outsourcing, from fundraising days to incentives, and so much more. You can read all about it here.

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Work For A Company That Cares About You

Are you motivated, driven and keen to be a valued member of our team? Do you want to earn a great salary along with unrivalled benefits and bonus? Look at some of the stories through the site to show how many of our top managers now have progressed through the business. So not only can you earn a really great income, you can look to progress through the business with our EC Management Graduate Course

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– Customer Acquisition

– Cross & Upsell

– Lead Generation

– End to end solution

– Data Management & Segmentation

Data Purchasing


– Customer Acquisition

– Outbound Lead Generation

– Outbound Appointment Setting

– Outbound Data Cleanse

Outbound Intelligence Building

Inbound Customer Service

– Inbound Customer Service

– Inbound Sales

– Live Chat

– Email Support

– Inbound Technical Support

– Inbound Multi-Language/Country Support – 24/7, 365 days per year

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Are you looking for a more bespoke service to help your business grow? Our team are on hand to help.
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Economy Energy
Economy Energy

“We were impressed with EC from first contact, and have since formed a great relationship with the company.”


“We decided EC’s experience with this segment of player was the right way to go.”

Work With A Trusted Partner.

We are a flexible and trusted partner who can work with you to achieve your business goals. We are commercially astute and understand that outsource relationships must work for both parties to enable a true partnership. Please get in touch to discuss any requirements, however big or small.

Work with us
``EC have become an integral part of our day to day business and we now use them in all aspects of our customer communications``
Sales In 2016
Dedicated Team Members In One Location
200 Years
Cumulative Management Experience
Generated In Revenue For Our Clients In 2016
Featured Article

Mega recruitment drive as EC grows by 104 employees

We’ve been growing! It’s an exciting time here at EC as we see our headcount soar past the 350 mark, partnering with new clients and winning new business streams.

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Join our team

We have built a diverse team of sales, customer service and support specialists and we’re always on the look out for the very best talent across the North East.

What our clients say about us

Client Testimonials

EC have become an integral part of our business and we now use them in all projects.
Economy Energy
EC are a trusted and credible partner and we’re excited to see what the future holds.
Economy Energy

Ready to work with us?

Our business development team are standing by to help guide you through the process and discuss growing your business.


A word from our MD

Managing Director

Phil Westoby

Phil has been working in the marketing services industry for over 30 years. With an impressive track record in increasing revenue for businesses in an array of different sectors using bespoke marketing solutions, Phil’s career has evolved in parallel with the growth of the industry.

As marketing strategies changed, Phil moved and submerged himself into the contact centre industry. He has a history of starting and growing successful businesses with blue chip companies such as: E-ON, Carphone Warehouse and Aegon, to name a few.

Phil said: “In 2014 I decided to start a business that could help brands reach their potential customers through strategic acquisition and customer service solutions.

“I was fortunate enough to bring together a team with many years of experience in the fundamental areas of contact centre operations, to deliver the exceptional practice needed for the business to thrive. Expertise in dialler and data management, recruitment, IT and industry leading compliance is what makes EC investable to businesses and an innovative choice when choosing a partner.

“Since founding back in 2013 with one outbound campaign, we have successfully moved into the world of customer service, live chat and e-mail support and grown to an impressive 290 staff. We are very fortunate to have a great client base and look forward to doubling the size of the business over the next three years.”