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Work With Us

Over the years EC Outsourcing has worked with some fantastic brands. We have helped them grow and develop their businesses through sales, retention and customer service. Take a look at what we have already achieved.

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Work For Us

“Don’t just settle for a job, join EC and start a career.”

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Latest News

There’s always lots going on here at EC Outsourcing, from fundraising days to incentives, and so much more. You can read all about it here.

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  • In Partnership With:

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  • In Partnership With:

Work For A Company That Cares About You

Are you motivated, driven and keen to be a valued member of our team? Do you want to earn a great salary along with unrivalled benefits and bonus?

Not only can you earn a really great income, we also regularly promote from within, so there’s lots of opportunity for personal growth and progression.

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B2C

– Customer Acquisition

– Cross & Upsell

– Lead Generation

– End to end solution

– Data Management & Segmentation

Data Purchasing

B2B

– Customer Acquisition

– Outbound Lead Generation

– Outbound Appointment Setting

– Outbound Data Cleanse

Outbound Intelligence Building

Inbound Customer Service

– Inbound Customer Service

– Inbound Sales

– Live Chat

– Email Support

– Inbound Technical Support

– Inbound Multi-Language/Country Support – 24/7, 365 days per year

Find Out More

Are you looking for a more bespoke service to help your business grow? Our team are on hand to help.
Let’s Talk

Buzz Bingo
Buzz Bingo

“We’re excited to see what the future holds.”

ESB Energy
ESB Energy

“EC Outsourcing has a great reputation in representing leading energy brands.”

Work With A Trusted Partner.

We are a flexible and trusted partner who can work with you to achieve your business goals. We are commercially astute and understand that outsource relationships must work for both parties to enable a true partnership. Please get in touch to discuss any requirements, however big or small.

Work with us
``EC have become an integral part of our day to day business and we now use them in all aspects of our customer communications``
55,000
Sales In 2018
300+
Dedicated Team Members In One Location
200 Years
Cumulative Management Experience
£55,000,000
Generated In Revenue For Our Clients In 2018

Ready to work with us?

Our business development team are standing by to help guide you through the process and discuss growing your business.

Featured Article

EC Launches Employee Assistance Programme

In support of Mental Health Awareness Week last week, we launched our new Employee Assistance Programme in partnership with Health Assured, who are a workplace health and wellness provider.

Read More

Join our team

We have built a diverse team of sales, customer service and support specialists and we’re always on the look out for the very best talent across the North East.

Experienced

A word from our MD

Managing Director

Phil Westoby

Phil has been working in the marketing services industry for over 30 years. With an impressive track record in increasing revenue for businesses in an array of different sectors using bespoke marketing solutions, Phil’s career has evolved in parallel with the growth of the industry.

As marketing strategies changed, Phil moved and submerged himself into the contact centre industry. He has a history of starting and growing successful businesses with blue chip companies such as: E-ON, Carphone Warehouse and Aegon, to name a few.

Phil said: “In 2013 I decided to start a business that could help brands reach their potential customers through strategic acquisition and customer service solutions.

“I was fortunate enough to bring together a team with many years of experience in the fundamental areas of contact centre operations, to deliver the exceptional practice needed for the business to thrive. Expertise in dialler and data management, recruitment, IT and industry leading compliance is what makes EC investable to businesses and an innovative choice when choosing a partner.

“Since founding back in 2013 with one outbound campaign, we have successfully moved into the world of customer service, live chat and e-mail support and grown to over 300 staff.”