Over the years EC Outsourcing has worked with some fantastic brands. We have helped them grow and develop their businesses through sales, retention and customer service. Take a look at what we have already achieved.Learn More
Are you motivated, driven and keen to be a valued member of our team? Do you want to earn a great salary along with unrivalled benefits and bonus? Look at some of the stories through the site to show how many of our top managers now have progressed through the business. So not only can you earn a really great income, you can look to progress through the business with our EC Management Graduate Course
We are a flexible and trusted partner who can work with you to achieve your business goals. We are commercially astute and understand that outsource relationships must work for both parties to enable a true partnership. Please get in touch to discuss any requirements, however big or small.Work with us
We’ve been growing! It’s an exciting time here at EC as we see our headcount soar past the 350 mark, partnering with new clients and winning new business streams.
We have built a diverse team of sales, customer service and support specialists and we’re always on the look out for the very best talent across the North East.
Our business development team are standing by to help guide you through the process and discuss growing your business.
Phil has been working in the marketing services industry for over 30 years. With an impressive track record in increasing revenue for businesses in an array of different sectors using bespoke marketing solutions, Phil’s career has evolved in parallel with the growth of the industry.
As marketing strategies changed, Phil moved and submerged himself into the contact centre industry. He has a history of starting and growing successful businesses with blue chip companies such as: E-ON, Carphone Warehouse and Aegon, to name a few.
Phil said: “In 2014 I decided to start a business that could help brands reach their potential customers through strategic acquisition and customer service solutions.
“I was fortunate enough to bring together a team with many years of experience in the fundamental areas of contact centre operations, to deliver the exceptional practice needed for the business to thrive. Expertise in dialler and data management, recruitment, IT and industry leading compliance is what makes EC investable to businesses and an innovative choice when choosing a partner.
“Since founding back in 2013 with one outbound campaign, we have successfully moved into the world of customer service, live chat and e-mail support and grown to an impressive 290 staff. We are very fortunate to have a great client base and look forward to doubling the size of the business over the next three years.”