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Author: Aimee Clifton

Mega recruitment drive as EC grows by 104 employees

Oct 5, 2018
We’ve been growing! It’s an exciting time here at EC as we see our headcount soar past the 350 mark, partnering with new clients and winning new business streams. The...

Creating jobs for the long term: Rachel is promoted to HR

Aug 16, 2018
Massive congratulations are in order as one of our longest standing employees, Rachel Ludkin, has recently been promoted to HR and Recruitment Support Assistant.   Rachel has been with the...

Sunderland Finally Take home the Cup

Jun 18, 2018
The business held a charity football match on Saturday to help support the fight against cancer, in partnership with Roker Pintathlon. Roker Pintalthlon is a pub crawl event in Roker,...

EC Outsourcing: Gender Pay Gap Report 2018

Apr 13, 2018
To comply with the Government’s introduction of the new gender pay gap (GPG) transparency regulations in April 2017, EC Outsourcing has produced a Gender Pay Gap Report to provide public...

EC shortlisted for two national awards

Apr 3, 2018
We’re so excited to announce that we’ve been shortlisted in not only one, but two categories at the UK National Contact Centre Awards 2018! Our amazing Operations Manager Keith Burnett...

5 top tips for a successful outbound dialler strategy

Mar 7, 2018
A sloppy dialler strategy will reflect massively on your sales targets, ultimately resulting in the failure of the key deliverables needed to achieve your campaign objectives. When implementing your dialler...

EC Outsourcing shortlisted for North East Contact Centre of the Year Award

Feb 7, 2018
Last Friday saw the 2017 North East Contact Centre of the Year Awards take place at Ramside Hall Hotel in Durham. The awards are an annual event that recognises the...

EC Round Up 2017

Dec 31, 2017
 2017 has been a year of significant growth and progression…   As 2017 draws to a close, we look back on another fantastic year for the business; a year of significant...

Jobs for the long term with EC Outsourcing

Dec 21, 2017
– 92% of our team managers started on the phones Since establishing the business back in 2013, we have rapidly expanded in terms of new business wins and existing campaign...

Q&A with our new Head of Business Development, Chris Thalha

Dec 4, 2017
We sat down with our newly appointed Head of Business Development, Chris Thalha, to find out more about his career so far and his vision for EC heading into 2018....