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Author: Aimee Clifton

How prepared is your contact centre for the new GDPR legislation?

Sep 15, 2017
Since parliament voted to implement the new data protection law – the General Data Protection Regulation (GDPR) – companies are frantically trying to get to grips with the new changes...

Struggling with staff performance? How’s your L&D team looking?

Sep 12, 2017
We interviewed Deb Keirl, Head of Learning and Development here at EC Outsourcing, to find out what makes a strong and efficient L&D team, and why this is imperative to...

10 Reasons why EC Outsourcing are one of the industry’s leading acquisition specialists…

May 3, 2017
1. We are grounded by our set of fundamental values which are embedded in the very core of what we do. Loyalty – If EC doesn’t look after the customer,...