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Category: Business News

Creating jobs for the long term: Rachel is promoted to HR

Aug 16, 2018
Massive congratulations are in order as one of our longest standing employees, Rachel Ludkin, has recently been promoted to HR and Recruitment Support Assistant.   Rachel has been with the...

Sunderland Finally Take home the Cup

Jun 18, 2018
The business held a charity football match on Saturday to help support the fight against cancer, in partnership with Roker Pintathlon. Roker Pintalthlon is a pub crawl event in Roker,...

EC Outsourcing: Gender Pay Gap Report 2018

Apr 13, 2018
To comply with the Government’s introduction of the new gender pay gap (GPG) transparency regulations in April 2017, EC Outsourcing has produced a Gender Pay Gap Report to provide public...

EC shortlisted for two national awards

Apr 3, 2018
We’re so excited to announce that we’ve been shortlisted in not only one, but two categories at the UK National Contact Centre Awards 2018! Our amazing Operations Manager Keith Burnett...

EC Outsourcing shortlisted for North East Contact Centre of the Year Award

Feb 7, 2018
Last Friday saw the 2017 North East Contact Centre of the Year Awards take place at Ramside Hall Hotel in Durham. The awards are an annual event that recognises the...

Jobs for the long term with EC Outsourcing

Dec 21, 2017
– 92% of our team managers started on the phones Since establishing the business back in 2013, we have rapidly expanded in terms of new business wins and existing campaign...

Q&A with our new Head of Business Development, Chris Thalha

Dec 4, 2017
We sat down with our newly appointed Head of Business Development, Chris Thalha, to find out more about his career so far and his vision for EC heading into 2018....

EC secures 50 applications at North East Job Show

Nov 3, 2017
The North East Job Show proved a huge success for EC, as we secured over 50 applications from the region’s job goers at the Stadium of light yesterday. Hundreds of...

4 Ways Outsourcing Can Increase Your Efficiency

Oct 10, 2017
Could outsourcing increase your efficiency? With outsourcing on the rise in the UK, we take a look at 4 of the key ways outsourcing can increase your efficiency. As the...

How prepared is your contact centre for the new GDPR legislation?

Sep 15, 2017
Since parliament voted to implement the new data protection law – the General Data Protection Regulation (GDPR) – companies are frantically trying to get to grips with the new changes...