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Category: Industry News

5 top tips for a successful outbound dialler strategy

Mar 7, 2018
A sloppy dialler strategy will reflect massively on your sales targets, ultimately resulting in the failure of the key deliverables needed to achieve your campaign objectives. When implementing your dialler...

How prepared is your contact centre for the new GDPR legislation?

Sep 15, 2017
Since parliament voted to implement the new data protection law – the General Data Protection Regulation (GDPR) – companies are frantically trying to get to grips with the new changes...