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Category: Learning

Creating jobs for the long term: Rachel is promoted to HR

Aug 16, 2018
Massive congratulations are in order as one of our longest standing employees, Rachel Ludkin, has recently been promoted to HR and Recruitment Support Assistant.   Rachel has been with the...

Jobs for the long term with EC Outsourcing

Dec 21, 2017
– 92% of our team managers started on the phones Since establishing the business back in 2013, we have rapidly expanded in terms of new business wins and existing campaign...

How prepared is your contact centre for the new GDPR legislation?

Sep 15, 2017
Since parliament voted to implement the new data protection law – the General Data Protection Regulation (GDPR) – companies are frantically trying to get to grips with the new changes...

Struggling with staff performance? How’s your L&D team looking?

Sep 12, 2017
We interviewed Deb Keirl, Head of Learning and Development here at EC Outsourcing, to find out what makes a strong and efficient L&D team, and why this is imperative to...