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Our People

The EC Journey

At EC we have a diverse mix of people, ranging in skill and experience across the company. We pride ourselves on developing our existing staff, supporting their personal growth and building more engaged employees.

The friendliest, most hard working bunch of people you'll ever meet! The environment is always fun, but driven - Nabela

The Perfect Fit

We love to work with people who are driven to succeed, who immerse themselves in our culture, and who want to build a career here. Positivity, determination and enthusiasm are vital to do well within EC.

If you have a great attitude and want to learn, then we have the training and management skills to enable you to do well in the role and, perhaps, progress through the business.

Download Our Brochure

If you’re keen to learn more about how you could become part of a company who will invest in you and help you grow your career everyday, download our brochure to find out more.

Building Careers

85% our management team have worked their way from sales advisors to some of the most important roles within our business. Our view is that if you work hard, are a team player and keen to learn new skills, there’s a career for you here.

We have shown over the last four years that we are keen to develop agents through the business, and not just in to management positions. We now have staff within HR, IT and L&D that have all originated from the contact centre floor. The one thing all these people have in common is a desire to learn and develop.

Join our team

We have built a diverse team of sales, customer service and support specialists and we’re always on the look out for the very best talent across the North East.