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THIS IS EC.
Join the UK’s fastest growing sales and customer service contact centre and #FuelYourFuture
VIEW CAREERS
Industry leading
EC Outsourcing is a UK-based outsourced contact centre specialising in acquisition and customer service solutions for some of the UK’s leading brands.
Together, our Boldon, Doxford Park & Sheffield centres have the capacity to house over 1500 staff, providing innovative sales and customer service solutions to brands in the Energy, Gaming, Financial, and Technology sectors.
We are an innovative choice as we drive continuous improvement through the integration and optimisation of data and new software. This allows us to evolve your product strategy and drive greater value from every contact.
Our modern and innovative business approach means we are always equipped to provide actionable insight to help evolve clients’ product strategies, cementing ECO as a credible contender in the industry and reinforcing our status as one of the UK’s leading outbound contact centres.
Solution
B2C
EC Outsourcing offers a wide range of services from 200 seat campaigns to six seat campaigns
B2B
EC Outsourcing partners with multiple B2B companies and delivers sales, appointments and leads
CUSTOMER SERVICE
Over 70% of our colleagues working with various brands and supporting their customer service needs
CASE STUDIES
OVO Energy
ECO have become key strategic partner, and a welcome and natural extension to our Customer Care team.
Work with us
Work with a trusted & flexible partner
We are a flexible and trusted partner who can work with you to achieve your business goals. We are commercially astute and understand that outsource relationships must work for both parties to enable a true partnership.
165,000
Sales in 2020
700+
Dedicated team members.
200 years
Cumulative management experience.
£214,500,000
Generated in revenue for our clients in 2020.
