EC Outsourcing, Expert Led, People Driven: Powered by iSON xperiences

About EC.


EC Outsourcing is UK based BPO founded in 2013 by the CEO Phil Westoby and a senior management team with over 20 years of experience in the industry.

We are now part of the ISON Xperience group of companies with two centres in Sunderland and Sheffield and employ over 1000 customer experience, complaints and acquisition specialists.

We are a trusted partner for large brands in a variety of industries including energytelcoretailleisure, and travel industries.

Our collaborative approach to partner relationships sets us apart and our comprehensive onshore and offshore solutions cover inbound ,outbound contact, email support, complaints handling and digital engagement. We prioritise delivering outstanding customer experiences and optimising customer management and acquisition strategies for our clients.