Customer
Service Advisor

About the role

At ECO we invest in staff and do our best to ensure high employee satisfaction. As a business we offer the following benefits:

• Industry leading pay incentive.
• A Fun Office Environment.
• Internal Social Platform.
• Career Development.
• Mental and Physical Wellness Support
• Regular Incentives and Events.

Role Description

• Dealing with customer queries either over the phone or email.
• Building rapport with customers.
• Resolving any issues that arise.

Requirements for the role

• To be our clients’ voice, communicating and focusing on customers, whilst delivering the best possible knowledge and prospects.
• A self motivator who wants to drive themselves to success.
• Be a team player, integrating into our companies’ culture and values.
• Have a sense of resilience and professionalism to deliver quality service to future customers, day in, day out.
• Demonstrate a professional attitude to your work, whilst building a rapport with customers and colleagues alike.