Outbound Sales Advisor

The job details

The role of an Outbound Sales Advisor involves contacting non-existing customers with the aim of transferring their energy supplier. Your main responsibilities will involve:

Achieving sales targets and KPI’s as set by your manager

Overcoming customer objections

Having the ability to ask the correct questions to establish the customer’s current circumstances and needs

Use all information gathered to find the right product that best fits the customer’s needs

Ability to build excellent rapport with customers to establish needs and secure their business

Communicating clearly and professionally to ensure customers fully understand the process

Ability to work as part of a team, supporting colleagues where necessary

EC is looking for people who are driven to succeed in our business and achieve all targets set for them. This involves:

Immersing yourself as part of our culture and flourishing in our training
and development programme.

Maintaining a positive and determined mind set at all times

Ensuring profound listening and communication skills to ensure excellent customer satisfaction.

At EC we invest in staff and do our best to ensure high employee satisfaction. As a business we offer the following benefits:

Incentives including cash for sales, holidays and days out

Opportunity to progress within the business up to Management Level

Full induction, training, coaching and ongoing support for all individuals

Being part of charity and fundraising days and activities

Opportunity to earn £10 per hour

Discounted Local Gym Membership


Salary: £8.72 – £10
+ Uncapped commissions (OTE £40,000)
Monday – Friday between 10am – 8pm
(1 in 3 Saturdays)

If you would like to apply for this position, please forward your CV and covering letter to info@ecoutsourcing.co.uk

or call us on 0191 519 5297


    You can also apply for this position by uploading

    your CV and covering letter directly below.


    Here at ECO, we believe we offer better incentives and opportunities than your typical call centres.
    We have given away all expenses paid trips to New York, Amsterdam, Caribbean, Canaries and much more.
    As well as this, we run regular incentives to encourage staff to work to their full potential, offering cash prizes as well as other amazing wins.


    The programme offers our employees, and their families, access to 24-hour support for any issues or problems they may be facing.
    The service offers free help and support on a wide range of different issues, including family issues, stress & anxiety, alcohol or drug issues, bereavement and more.
    ECO is committed to the happiness of our employees, and we understand that any personal issues that individuals may be suffering from can manifest themselves in other areas of their lives, such as the workplace. By acknowledging these issues and embracing a robust and continuous support programme, we can aid our employees in becoming happier while being able to excel in their roles.
    We always strive to put the happiness and wellbeing of our employees at the forefront of our operation, and we hope this programme will continue to further improve employee experience, both in work and personal life.


    Salary: £8.72 – £10
    plus uncapped commissions (OTE £40,000)

    If you would like to apply for this position, please forward your CV and covering letter to
    info@ecoutsourcing.co.uk or call us on 0191 519 5297

    From Day one you have the opportunity to earn £10 per hour with the WHAMMY scheme.
    We Have Achieved More Money Yeah!

    EC have become an integral part of our day to day business and we now use them in all aspects of our customer communications