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ARTICLE BY:

Phil Duggan

Oct 26, 2018

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Customer Service Solutions.

Outsourced customer service campaigns built around your customers needs.

Partnering with ECO to engage with your customer base and handle their queries couldn’t be simpler.
We can supply the talent, technology, and training to respond to your customers and ensure brand alignment throughout.

The way in which we onboard, train and develop our employees is built around your brand and your experience strategy.

Through a collaborative approach, we build out your customer service campaign around your needs, ensuring the campaign is as lean as possible, maintaining and improving CSAT score in the process.

Take a look at some of our case studies to find out more about what we’re doing for other UK brands.
Outsourcing is a proven way to reduce overall costs whilst increasing productivity, complete the form below to speak with our team about outsourcing your customer acquisition.

Ready to work with us?

We believe that our solution will exceed expectations in terms of experience, brand awareness, quality, technological infrastructure, reporting transparency, people and value.

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ECO have become an integral part of our day to day business and we now use them in all aspects of our customer communications