EC Outsourcing

Oct 5, 2018


We’ve been growing! It’s an exciting time here at EC as we see our headcount soar past the 350 mark, partnering with new clients and winning new business streams.

The last few weeks have been monumental for us, having signed some major new contracts with some big brands. We’re now working with leading gaming brand Buzz Bingo, as well as managing outbound sales for a leading energy provider.

On top of this we have expanded our Economy Energy campaign, totalling an addition of 104 new employees.

Business development and operations manager Nathan Cumiskey, who will be overseeing the Buzz Bingo campaign, said: “It’s great to see big brand names recognising the North East as an investible place to do business and we’re proud to be able to contribute a steady flow of jobs to the region.

“These are fresh and exciting job roles and definitely something different.”

Stevie Shaves, digital director at Buzz Bingo, said: “Our customers are the most important part of our business, and making sure they’re taken care of is central to our operation.

“Chat hosts play an integral part in building the unique relationships we pride ourselves on having with our customers and given EC’s experience and reputation in the gaming industry we’re confident we’ve made a great partnership.”

We’ve recently taken over occupancy of a new unit at our Boldon location to house our ever-growing workforce.

Managing director Phil Westoby said: “We are thrilled about partnering with two big contenders in the gaming and energy industries and can’t wait to get the campaigns up and running. These are major contract wins for us and will see our headcount jump to well over the 400 mark.”

“The last 12 months have been monumental for us as a business, and these new partnerships and work streams are enabling us to expand our operation further and create more career opportunities for the local community.

“We pride ourselves on providing long and full careers in a fun environment that’s a little outside of the ordinary. We’re all about having fun, providing an excellent service to the customer, while offering a great work life balance for our staff.”

We’ve seen the business go from strength to strength since forming back in 2013 and have grown our headcount year on year. We believe this is down to sound business relationships with our stakeholders, investment in our people and technology and providing an innovative and forward-thinking solution for our clients.

The future is bright for EC and we can’t wait to see what’s in store.

Check out our story in the Sunderland Echo here:


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