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Established in 2015 Octopus are specialists in sustainable energy, with energy that’s good for the planet, good for your wallet, and, honestly, good for your soul. The highest rated energy provider and the only one recommended by Which? 3 years in a row.

THE CHALLENGE

Octopus required new customers through a telesales partner and ECO fit the specification.

They required a partner who was compliant and achieved and exceeded SPH. Octopus needed a small team that could provide results and had a quality plus quantity attitude. Starting with a small headcount the campaign has been running successfully for 3 years showcasing some great performance and team morale.

OUR SOLUTION

With our expertise, Octopus has been able to grow the team at ECO by 40%, creating a strong and established core team achieving strong SPH, customer go-live rates, and overall customer quality and feedback scores.

Ready to work with us?

We believe that our solution will exceed expectations in terms of experience, brand awareness, quality, technological infrastructure, reporting transparency, people and value.

Work with us
ECO have become an integral part of our day to day business and we now use them in all aspects of our customer communications