Customer Experience
without the risk

CX without the risk.

EC Outsourcing has had extensive experience working with major brands in the gaming sector for several years. During this time, we have worked on a variety of campaigns, helping our clients to better manage their chat host workforce and improve customer engagement. Our expertise in customer acquisition and winback has helped our clients to increase their customer base, as well as boost profits from existing players.

We pride ourselves on our ability to provide tailored solutions to meet the unique needs of each client, and our team of experts is dedicated to delivering high-quality services that drive results. With a track record of success in the gaming industry, EC Outsourcing is the go-to partner for brands looking to take their customer engagement and profitability to the next level.

On the money.

EC Outsourcing is a leading provider of outsourced contact centre services for retail gaming brands, such as Sun Bingo and Gala Bingo.

The company specializes in providing highly skilled and experienced chat hosts and customer service representatives to enhance the gaming experience for customers. EC Outsourcing’s team of professionals ensures that all customer inquiries are handled efficiently and effectively, providing personalized support and resolving issues in real-time. The company also offers reactivation and winback services to help gaming brands re-engage inactive players and win back customers who may have left for various reasons. By providing exceptional outsourced customer service, EC Outsourcing helps retail gaming brands create a positive brand image, increase customer loyalty and retention, and ultimately, drive revenue growth.