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What We Do

Industry Leading

Here at EC we are contact centre specialists working with some of the leading names in a variety of verticals. We Specialise in sales for both B2C and B2B.

We also consistently deliver exceptional Customer Service standards to many of our clients through the phone, e-mail and live chat.

EC is designed to out perform all targets. From Clients KPI’s to Agents SPH Targets. EC is a high performance environment.

Unrivalled

We help organisations acquire and retain customers in a bid to drive sales and deliver an unrivalled customer experience every time. We consistently exceed client targets, grow their top line and ensure that we continually drive return on investment in line with business objectives.

EC believes in true and transparent partnerships so that we can understand what drives our clients and what their long-term strategy is. Once we understand this EC becomes a perfect extension to to their business.

Evolutionary

Our modern and innovative business approach means we are always equipped to provide actionable insight to help evolve clients’ product strategies, cementing EC as a credible contender in the industry and reinforcing our status as one of the UK’s leading outbound contact centres.

EC is designed to not only help businesses make decisions today, but to make them years ahead. With the market intelligence we offer our partners we enable them to be one step ahead.

Revolutionary

Our unique approach has revolutionised the way many of our clients manage their customer interactions, and we pride ourselves on providing a service based on trust, transparency, and flexibility along with a consistent service quality, which together with competitive pricing provides great value for our client.

Ready to work with us?

We believe that our solution will exceed expectations in terms of experience, brand awareness, quality, technological infrastructure, reporting transparency, people and value.